At NexusFlow, we understand that trust forms the foundation of any meaningful financial relationship. This privacy policy explains how we collect, use, protect, and manage your personal information when you interact with our budget adjustment strategies and educational services.

As a company operating in Argentina while serving clients globally, we comply with both local Argentine data protection laws and international privacy standards. This ensures your information receives the highest level of protection regardless of where you're located.

We collect information to provide personalized budget adjustment strategies and educational content that actually helps improve your financial situation. Here's what we gather and why:

Your information serves specific purposes that directly benefit your financial education and budget management experience:

• Personalized Budget Strategies: We analyze your financial patterns to suggest realistic adjustment strategies that fit your lifestyle and goals
• Educational Content Delivery: We customize our learning materials based on your interests and financial challenges
• Progress Tracking: We monitor your engagement with our strategies to refine recommendations and measure effectiveness
• Customer Support: We use your information to provide consistent, informed assistance when you need help
• Service Improvements: We analyze usage patterns to enhance our educational programs and develop new resources
• Legal Compliance: We maintain records as required by Argentine financial education regulations and international privacy laws

We never use your information for automated decision-making that could negatively impact your access to our services or educational resources.

We maintain strict control over your information and only share it in specific, limited circumstances:

Legal Requirements: We may disclose information when required by Argentine law or to protect our legal rights. This includes responding to court orders, government investigations, or protecting against fraud.

Business Transfers: If NexusFlow is acquired or merges with another company, your information would transfer to the new entity under the same privacy protections outlined in this policy.

With Your Consent: We may share information with other parties when you explicitly give us permission to do so, such as connecting you with trusted financial professionals in your area.

We never sell customer lists, share information for marketing purposes, or provide your data to companies that might contact you with unrelated offers.

You maintain significant control over your personal information. Here are the rights you can exercise:

To exercise any of these rights, contact us using the information provided at the end of this policy. We'll respond within 10 business days to acknowledge your request and provide a timeline for completion.

We implement multiple layers of security to protect your information from unauthorized access, theft, or misuse:

Technical Safeguards: All data transmission uses SSL encryption, and we store information on secured servers with restricted access. Our systems undergo regular security audits and vulnerability assessments.

Administrative Controls: Only authorized team members can access personal information, and they receive regular privacy training. All staff sign confidentiality agreements and undergo background checks.

Physical Security: Our Argentina office maintains secure facilities with controlled access, surveillance systems, and secure document disposal procedures.

While we implement strong security measures, no system is completely immune to threats. We continuously update our security practices to address emerging risks and maintain the highest protection standards possible.

We keep your information only as long as necessary to provide our services and comply with legal requirements:

• Active Customer Data: While you're using our services, we maintain your complete profile to provide personalized budget strategies and track your progress
• Inactive Accounts: If you haven't engaged with our services for 24 months, we'll archive your account and delete non-essential information
• Communication Records: We retain customer support interactions for 3 years to ensure service quality and resolve any future issues
• Financial Education Records: Argentine regulations require us to maintain certain educational program records for 5 years after completion
• Marketing Communications: We delete marketing contact information immediately when you unsubscribe from our communications

When we delete information, we use secure deletion methods that make recovery impossible. Archived data receives the same security protections as active information until it's permanently deleted.

As we serve clients globally while operating from Argentina, some of your information may be processed in other countries:

Cloud Services: We use international cloud providers that maintain data centers in multiple countries. These providers comply with international privacy frameworks and provide equivalent protection to Argentine standards.

Communication Tools: Email and chat systems may route through international servers. All communications remain encrypted during transmission and storage.

Analytics Services: Website usage data may be processed by international analytics providers under strict data processing agreements that limit use to our specified purposes.

Our website uses various technologies to improve your experience and provide better educational resources:

Essential Cookies: These enable basic website functions like remembering your login status and maintaining your session security. These cannot be disabled without affecting site functionality.

Analytics Cookies: We track website usage patterns to understand which educational resources are most helpful and where users encounter difficulties. This data is anonymized and cannot identify individual visitors.

Preference Cookies: These remember your choices about content types, language preferences, and display settings to customize your experience on return visits.

You can control cookie settings through your browser, though disabling certain cookies may limit website functionality. We don't use cookies for advertising or tracking your behavior on other websites.

Our financial education services are designed for adults aged 18 and older. We don't knowingly collect personal information from children under 18 years of age.

If we discover that we've inadvertently collected information from someone under 18, we'll delete it immediately upon verification. Parents or guardians who believe their child has provided us with personal information should contact us immediately.

For families interested in financial education for minors, we recommend adult supervision and parental consent for any educational materials accessed through our platform.

We review and update this privacy policy regularly to reflect changes in our services, technology, and legal requirements. Here's how we handle updates:

Minor Changes: Small clarifications or additions that don't affect how we use your information will be updated with a new "Last Updated" date at the top of this policy.

Significant Changes: Major modifications that affect data collection, use, or sharing practices will trigger direct notification to all active customers via email at least 30 days before implementation.

Continued Use: Your continued use of our services after policy updates indicates acceptance of the changes. If you disagree with updates, you can exercise your deletion rights before the changes take effect.

We maintain archives of previous policy versions and can provide copies upon request for customers who need historical documentation.